Privacy Policy

Effective Date: April 24, 2026

This Privacy Policy describes how Wagner Chiropractic (“we,” “us,” or “our”) collects, uses, and protects information you provide when you visit wagnerchiro.com (the “Website”) or communicate with us by web form, phone, or text message (SMS).

We are committed to protecting your privacy. By using this Website or opting in to our communications, you agree to the terms of this Privacy Policy.

We may update this Privacy Policy from time to time by posting a revised version on this page. Please review it periodically.

Information We Collect

We may collect the following information:

  • Name and other identifying information you provide
  • Contact information, including email address, mailing address, and phone number (including mobile number if you opt in to SMS)
  • Demographic information such as postal code, preferences, and interests
  • Health-related information you choose to share with us in connection with chiropractic care (handled in accordance with HIPAA and applicable Florida law; see “Protected Health Information” below)
  • Other information relevant to customer surveys, offers, appointment requests, or feedback you submit to us
  • Technical information such as IP address, browser type, pages visited, and cookie data (see “How We Use Cookies” below)

How We Use Your Information

We use the information we collect to:

  • Provide chiropractic services and respond to your inquiries
  • Schedule, confirm, and remind you about appointments
  • Send follow-up care messages and clinic updates
  • Improve our services and Website
  • Send promotional communications about our services, if you have opted in to receive them
  • Conduct internal record-keeping and analytics
  • Comply with applicable law

SMS / Text Messaging Program

When you opt in to receive SMS text messages from Wagner Chiropractic (for example, by submitting a web form, signing an intake form, or texting us), we collect your mobile number and your opt-in consent record.

We use this information only to send you the SMS messages you opted in to receive — such as appointment reminders, appointment confirmations, follow-up care messages, promotional offers, and clinic updates.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text-messaging service that are required to deliver the messages to you.

You can opt out of SMS messages at any time by replying STOP to any message from us. For more details about our SMS program — including opt-out, help, message frequency, and message and data rates — please see our Terms of Service at https://www.wagnerchiro.com/terms-service/.

Protected Health Information (HIPAA)

If you provide us with Protected Health Information (PHI) in connection with receiving chiropractic care, that information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Florida law, and is governed by our Notice of Privacy Practices, which is available at our clinic and upon request.

How We Share Your Information

We do not sell your personal information.

We may share your information only as follows:

  • With service providers and subcontractors who help us operate our business (for example, scheduling, billing, IT, customer service, hosting, and SMS aggregators/providers) and who are obligated to protect your information
  • When required by law, subpoena, or other legal process
  • To protect the rights, property, or safety of Wagner Chiropractic, our patients, or others
  • With your consent, or at your direction

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text-messaging service.

How We Use Cookies

A cookie is a small file placed on your device that helps the Website recognize you and tailor its behavior. We use cookies to analyze Website traffic, remember preferences, and improve the Website. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit some Website functionality.

Security

We maintain reasonable physical, electronic, and managerial safeguards to protect the information we collect against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet is 100% secure, but we work to protect your information using industry-accepted practices.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policy of any site you visit.

Your Choices and Rights

You may:

  • Decline to provide information, though this may limit our ability to provide certain services
  • Unsubscribe from marketing emails by following the unsubscribe link in any email we send
  • Opt out of SMS messages at any time by replying STOP
  • Request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law

To exercise any of these rights, contact us using the information below.

Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

Wagner Chiropractic

2775 S Bay St

Eustis, FL 32726

Phone: (352) 589-5443

Contact form: https://www.wagnerchiro.com/contact-us/